By using the meinhaus platform, you: (a) represent and warrant that (i) you have reached the age of majority in your jurisdiction, (ii) you have the capacity to enter into binding obligations, and (iii) all information supplied by you to us through the meinhaus platform is true, accurate, current, and complete; and (b) agree to be bound by and comply with these terms of use, as updated from time to time in accordance with section 1.
If you are using the meinhaus platform on behalf of another person or a corporate entity, you represent and warrant that you have the authority to bind such person or entity to these terms of use.
These terms and conditions (the "Terms and Conditions") govern the use of www.meinhaus.ca (the "Site"). This Site is owned and operated by Fix MeinHaus Inc. (Also referred to as www.meinhaus.ca & MeinHaus Inc) This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
These terms and conditions contain a dispute resolution clause that impacts your rights about how to resolve disputes. please read it carefully.
All content published and made available on our Site is the property of MeinHaus Inc and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes.
• MeinHaus.ca Platform does not permit any reassignment or resale of contracts
by
independent contractors once awarded, without express approval by MeinHaus.ca.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
When you create an account on our Site, you agree to the following:
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
• Home Improvement Services
• Project Sourcing Services
The services will be paid for in the described payment procedures when the services are ordered.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
When a Contractor fulfills a Contract, Contractor will complete a walk through of the Contractor Services with Homeowner, and mark the project as complete in the MeinHaus Inc Platform. Homeowner (Service consumer) must then either: (A) Agree the Contract has been delivered to a state of completion (B) Clearly outline reasonable deficiencies in the project/Service that needs to be completed before Homeowner agrees to have the project closed. In the event Homeowner and Contractor do not agree on the status of the project(s), MeinHaus Inc may, in its sole discretion and without liability to either party, assess the Contract terms and fulfilment status and either: (i) deem the Contractor Services complete and release the Contract Fees to Contractor; (ii) deem the Contractor Services not complete, and withhold the Contract Fees from Contractor and return such Contract Fees to Homeowner, less the Platform Fees; or (iii) deem the Contractor Services undercomplete, and release a partial portion of the Contract Fees to the Contractor.
You acknowledge that in no event, is MeinHaus Inc required to facilitate or arbitrate any disputes among Homeowners and Contractors. Users who have entered into a Contract are encouraged to resolve disputes among themselves and come to an agreement with respect to any cancellations or refunds.
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: To cancel, please follow instructions provided in sign-up PDF sent after initial registration. Account details can be accessed, and changed when logged in at www.meinhaus.ca/prologin. Your account will be cancelled after 30 days from termination.
We accept the following payment methods on our Site:
• Credit Card
• Interac
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Late Payment. If Users fail to pay any Platform Fees or Contract Fees when due, MeinHaus Inc reserves the right to suspend Users’ access to the MeinHaus.ca Platform and withhold the posting of any requests or bids for Contractor Services until all due and undisputed amounts are paid in full. Any late payment will be increased by the costs of collection (if any) and will incur interest at the rate of one and a half percent (1.5%) compounded monthly (19.56% annually), or the maximum legal rate (if less), plus all expenses of collection, until fully paid.
Taxes. The Fees set out in these Terms of Use do not include applicable sales, use, gross receipts, value-added, excise, personal property or other taxes. Users will be responsible for and pay all applicable taxes, duties, tariffs, assessments, export and import fees or similar charges (including interest and penalties imposed thereon) on the transactions contemplated in connection with these Terms of Use other than taxes based on the net income or profits of MeinHaus Inc.
Refunds for Services We provide refunds for services sold on our Site as follows:
• MeinHaus.ca Platform is not a party or partner to any contract, or agreement which has been facilitated between purchasing consumers (Buyers of services) and independent contractors. We reserve the right at any time to arbitrate disputes between service providers and consumers, including but not limited to releasing of funds to contractor, where deemed necessary, return of subscription fees, or refunds to purchasing consumers at its sole discretion.
Consumer Protection Law Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability MeinHaus Inc and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity : Except where prohibited by law, by using this Site you indemnify and hold harmless MeinHaus Inc and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law : These Terms and Conditions are governed by the laws of the Province of Ontario.
Dispute Resolution Subject to any exceptions specified in these Terms and Conditions, if you and MeinHaus Inc are unable to resolve any dispute through informal discussion, then you and MeinHaus Inc agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and MeinHaus Inc. The costs of any mediation or arbitration will be paid by the unsuccessful party.
Notwithstanding any other provision in these Terms and Conditions, you and MeinHaus Inc agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
• If, at any time, we record a decline, chargeback or other rejection of a charge of any due and payable Subscription Fees on Customer’s Account (“Chargeback”), this will be considered as a breach of Customer’s payment obligations hereunder, and Customer’s use of the Service may be disabled or terminated and such use of the Service will not resume until Customer re-subscribes for any such Service, and pay any applicable Subscription Fees in full, including any fees and expenses incurred by us and/or any Third Party Service for each Chargeback received (including handling and processing charges and fees incurred by the payment processor, investigative fees/wages, or penalties/damages therein), without derogating from any other remedy that may be applicable to us under these Terms or applicable.
• Independent Contractors. MeinHaus.ca’s relationship to Users is that of an independent contractor, and neither party is an agent or partner of the other. Neither party will have, and neither party will represent to any third party that it has, any authority to act on behalf of the other party.
• Contractors will specify in their bids the fees payable for the provision of the Contractor Services (“Contract Fees”, together with the Platform Fees, the “Fees”). Homeowners will pay Contract Fees in advance to MeinHaus through the MeinHaus Platform. MeinHaus.ca will release the Contract Fees to Contractors in accordance with the closing out process set forth in Section 1(c). In no event will MeinHaus.ca be liable to (i) Homeowners for unperformed or underperformed Contractor Services; or (ii) Contractors for unpaid Contract Fees.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
The personal data we will collect;
Use of collected data
Who has access to the data collected
The rights of Site users.
This Privacy Policy applies in addition to the terms and conditions of our Site.
By using our Site users agree that they consent to:
The conditions set out in this Privacy Policy
8. The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
First and last name
Email address
Phone number
Address
This data may be collected using the following methods.
Creating an account.
How We Use Personal Data Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect when the user performs certain functions may be used for the following purposes
To assist, connect and advise them with servies required.
Who We Share Personal Data With Employees.We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures We will not sell or share your data with other third parties, except in the following cases:
If the law requires it.
If it is required for any legal proceeding.
To prove or protect our legal rights.
18. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data User data will be stored for 3 Years.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data Confidentiality, sensitive data not collected.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here.
Nitin Sharmasupport@meinhaus.ca
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
If you have any questions, concerns or complaints, you can contact our privacy officer, Nitin Sharma, at: Contact Details Please contact us if you have any questions or concerns. Our contact details are as follows:
(647) 499-6755 info@meinhaus.ca 251 Queen Street South, Mississauga, ON, L5M 1L7