MEINHAUS
MEINHAUS means Mein Haus Inc. and its affiliates who provide brokerage services connecting homeowners with subcontractors for home improvement, renovation, and related projects.
INTRODUCTION
(a) These terms of use explain how you may use this website ("Site"). References in these terms to the Site includes the following website www.meinhaus.ca and all associated web pages. You should read these terms and conditions carefully before using the Site. By accessing or using this Site or otherwise indicating your consent, you agree to be bound by these terms and conditions and the documents referred to in them. If you do not agree with or accept any of these terms, you should cease using the Site immediately. If you have any questions about this website, please contact info@meinhaus.ca or (647)-930-9066.
(b) Definitions
"Content" means any text, images, video, audio or other multimedia content, software or other information or material submitted to, subsisting on or accessible from the Site;
"We", "Us" or "Our" means Fix Mein Haus Inc. also known as Mein Haus Inc. References to us in these terms also includes our group companies from time to time.
"You" or "Your" means the person accessing or using the Site or its Content.
(c) Privacy Statement. These terms include our Privacy Statement which shall be subject to these terms in the event of any conflict or inconsistency. These terms may also be supplemented or replaced by additional terms ("Additional Terms") relating to specific Content, goods or services made available or supplied by us using the Site. Additional Terms will be made available on relevant pages of the Site and will be accessible by you for your acceptance before you place engage the services of MEINHAUS. Additional Terms shall prevail to the extent that there is any conflict or inconsistency with any other of these terms.
(d) This Site is intended for and directed to residents of Canada over the age of 18 years of age.
(e) Accessibility. We seek to make this Site as accessible as possible. If you have any problems accessing this Site or the content contained on it, please contact us at info@meinhaus.ca
RESTRICTIONS ON USE
(a) The Site is for your personal use only. As a condition of your use of the Site, you agree:
(i) not to use the Site for any purpose that is unlawful under applicable law, or prohibited by these terms and conditions;
(ii) not to defame or disparage anybody or make comments of an obscene, derogatory or offensive manner or otherwise use the Site or its Content in a way that brings us or any third party into disrepute or causes us to be liable to any third party;
(iii) not to reverse engineer, decompile, copy, modify, distribute, transmit, license, sublicense, display, revise, perform, transfer, sell or otherwise make available to any third party or otherwise publish, deep-link, create derivative works from or exploit in any way the Site or its Content except as permitted by us under these terms or as expressly provided under applicable law and/or under any Additional Terms;
(iv) not to use the Site to distribute viruses or malware or other similar harmful software code;
(v) not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing; and
(vi) that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site and shall be solely responsible for keeping your password and other account details confidential.
(b) We reserve the right to prevent or suspend your access to the Site if you do not comply with any part of these terms and conditions or any applicable law.
(c) You may not use any content on our Website or any MEINHAUS server to train any artificial intelligence (AI) or a similar system without our express prior written consent.
EMAIL DISCLAIMER
Email communication including any information transmitted with it is intended only for the use of the addressee(s) and is confidential. If you are not an intended recipient or responsible for delivering the message to an intended recipient, any review, disclosure, conversion to hard copy, dissemination, reproduction or other use of any part of this communication is strictly prohibited, as is the taking or omitting of any action in reliance upon this communication. If you receive this communication in error or without authorization please notify us immediately by return e-mail or otherwise and permanently delete the entire communication from any computer, disk drive, or other storage medium.
INFORMATION
Information provided by MEINHAUS and other sources on this Website is believed to be accurate and reliable when placed on this site, but we cannot guarantee it is accurate or complete or current at all times. Information on this site is for informational purposes only and is not intended to provide financial, legal, accounting or tax advice and should not be relied upon in that regard.
OWNERSHIP, USE AND INTELLECTUAL PROPERTY RIGHTS
(a) This Site and all intellectual property rights in the Site (including without limitation any Content) are owned by us and/or our licensors. We and our licensors reserve all our intellectual property rights (which include without limitation all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world.
(b) Nothing in these terms and conditions grants you any rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any intellectual property notices contained on the Site and in particular in any digital rights or other security technology embedded or contained within any Site Content.
(c) Trademarks. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade names, registered or unregistered trademarks or service marks ("Trademarks") of MEINHAUS or of third parties and used under license by MEINHAUS. However, the display of Trademarks on pages at this Website does not imply that any license has been granted to any third party.
All information in this Website is protected under the copyright laws of Canada and/or other countries. Users of this Website shall be entitled to copy any information for their own personal use but may not republish or reproduce any such information in any manner, including electronic reproduction by "uploading" or "downloading", without the prior written consent of MEINHAUS Otherwise, no one has permission to copy, redistribute, reproduce or republish, in any form, any information found in the pages of this Website.
Any unauthorized downloading, re-transmission, or other copying or modification of Trademarks or other contents of this Website may be a violation of statutory or common law rights which could subject the violator to legal action.
PRODUCT AND SERVICES INFORMATION
Products and services of MEINHAUS are only offered in jurisdictions where they may be lawfully offered for sale. All products and services are subject to the terms of the applicable agreement. The information in this Website is subject to change without notice. This communication does not constitute an offer or solicitation by anyone in any jurisdiction in which such an offer or solicitation is not authorized or to any person to whom it is unlawful to make such an offer or solicitation
ACCOUNT CREATION
You may need your own MEINHAUS account to use certain MEINHAUS Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. Visit Your Payments to manage your payment options. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. MEINHAUS does sell services for children, but it sells them to adults who can purchase with a credit card or other permitted payment method. If you are under the age of majority in your province or territory of residence, you may use the MEINHAUS Services only with involvement of a parent or guardian. MEINHAUS reserves the right to refuse service, terminate accounts, terminate your rights to use MEINHAUS Services, remove or edit content, or cancel orders in its sole discretion.
SUBSCRIPTION SERVICES
The use of the Site requires an active subscription with MEINHAUS.
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: To cancel, please follow instructions provided in sign-up PDF sent after initial registration. Account details can be accessed, and changed when logged in at www.meinhaus.ca/prologin. Your account will be cancelled after 30 days from termination.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Late Payment: If Users fail to pay any Platform Fees or Contract Fees when due, MEINHAUS reserves the right to suspend a Users’ access to the MEINHAUS Platform and withhold the posting of any requests or bids for Sub-contractor services until all due and undisputed amounts are paid in full. Any late payment will be increased by the costs of collection (if any) and will incur interest at the rate of one and a half percent (1.5%) compounded monthly (19.56% annually), or the maximum legal rate (if less), plus all expenses of collection, until fully paid.
Taxes: The Fees set out in these Terms and Conditions do not include applicable sales, use, gross receipts, value-added, excise, personal property or other taxes. Users will be responsible for and pay all applicable taxes, duties, tariffs, assessments, export and import fees or similar charges (including interest and penalties imposed thereon) on the transactions contemplated in connection with these Terms and Conditions other than taxes based on the net income or profits of MEINHAUS.
SOFTWARE
Where any software is made available for downloading from the Site, this is our copyrighted work and/or that of our licensors. You may only use such software in accordance with the terms of the end user licence agreement, if any, which accompanies the software and, subject thereto, in accordance with these terms. All such software is made available for downloading [solely for your personal use in a non-commercial manner]. Any reproduction or redistribution of software not in accordance with the end user licence agreement and/or these terms is expressly prohibited, and may result in severe civil and criminal penalties. Our software is warranted only to the extent expressly required by Canadian law or according to the terms of the end user licence agreement. We hereby disclaim all other warranties, conditions and other terms (whether express or implied) with regard to the software, including all implied warranties and conditions of satisfactory quality, freedom from defects and fitness for a particular purpose. In no event shall our aggregate liability in respect of any such software exceed the limitations of liability in the applicable end user licence agreement, or in all other cases the amount you paid us for the relevant software.
SUBMITTING INFORMATION TO THE SITE
(a) The Site is not a secure means of communication and any information you supply to us will not be kept confidential. For that reason, you should not submit or send to us any patentable ideas or patent applications, advertising or marketing suggestions, prototypes or any information, written or oral, which you regard as confidential or commercially sensitive or valuable (collectively referred to as "Unwanted Submissions"). While we value your feedback, you agree not to submit any Unwanted Submissions. Any submission (including any Unwanted Submission) made to us is deemed to be our property. By transmitting or posting any submission or other material to us, you agree that, subject to our Privacy Statement, we are entitled to use any such information in any manner we see fit (including reproduction, transmission, publication, broadcast, and posting on any media and anywhere in the world) on a free of charge basis. We shall not be subject to any obligation of confidentiality nor be liable for any use and/or disclosure of such submissions.
(b) Where our Site enables you to communicate with us and/or other users of the Site, you may not use the Site to transmit harmful or offensive (e.g., violent, obscene, discriminatory, defamatory or otherwise illegal) communications or material which might otherwise bring us or the Site into disrepute. Although we reserve the right to monitor, edit, review or remove discussions, chats, postings, transmissions, bulletin boards and similar communications on the Site from time to time, we are under no obligation to do so and assume no responsibility or liability arising from any Content posted on the Site nor for any error, omission, infringement, defamatory statement, obscenity or inaccuracy contained in any such information. Our right to use submissions or other material provided by you is non-exclusive, freely transferable and worldwide so you shall be entitled to use your own material yourself subject to applicable law.
(c) You represent and warrant that any Content you supply to us is and shall be your own original work and has been lawfully provided to us and that you have all necessary consents to provide this to us and that we shall be entitled to disclose your name with any such Content that we may choose to publish. You agree that you waive all moral rights you may have in any such Content but that any personal data you supply with your Content may, if we choose to do so, be used by us as described in our Privacy Statement.
ACCURACY OF INFORMATION AND AVAILABILITY OF THE SITE
(a) While we use reasonable efforts to include accurate and up-to-date information on the Site, we do not represent, warrant or promise (whether expressly or by implication) that any Content is or remains available, accurate, complete and up to date, free from bugs, errors or omissions or fit or suitable for any purpose. Any reliance you may place on the information on this Site is at your own risk and we may suspend or terminate operation of the Site at any time at our sole discretion. Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory rights. Content on the Site is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites, which may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purpose.
(b) While we make commercially reasonable efforts to ensure that the Site is available, we do not represent, warrant or guarantee in any way the Site's continued availability at all times or uninterrupted use by you of the Site.
HYPERLINKS AND THIRD PARTY SITES
(a) The Site may contain hyperlinks or references to third-party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third-party websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party website does not constitute an endorsement of such third party's website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site.
WARRANTIES AND LIMITATION OF LIABILITY
(a) You agree that your use of the Site is on an "as available" basis. As stated above, except as otherwise expressly required by applicable law, we make no representations, warranties, conditions or other terms (whether express or implied) in relation to the provision of the Site, including without limitation as to completeness, accuracy and currency or any Content on the Site, or as to satisfactory quality or fitness for a particular purpose.
(b) To the maximum extent permitted by applicable law, we exclude all liability (whether arising in contract, tort, breach of statutory duty or otherwise) which we may otherwise have to you as a result of any error or inaccuracies in any Content, the unavailability of the Site for any reason, and any representation or statement made on the Site.
(c) We will not be liable for any loss or damage we cause which we could not reasonably anticipate when you started using the Site, for example if you lose revenue, salary, profits or reputation as a result of your use of the Site and/or the acts or omissions of any third party such as other users of the Site or any other indirect or consequential loss or damage you may incur in relation to the Site and its Content.
(d) Under no circumstances shall our aggregate liability to you for any and all claims arising from your use of the Site (including the downloading or use of any Content) exceed, to the extent permitted by law the amounts paid by you to us in relation to your use of the Site or its Content, up to a maximum of $100.00.
(e) Notwithstanding any other provision of these terms and conditions, we do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by us on the Site or for any other statutory rights which are not capable of being excluded.
(f) Any exclusions and limitations of liability in these terms shall be subject to the Additional Terms in respect of matters covered by those Additional Terms and as otherwise required by law.
GENERAL
(a) These terms are dated April 9, 2025. No changes to these terms are valid or have any effect unless agreed by us in writing. We reserve the right to vary these terms and conditions from time to time. Our new terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations.
(b) Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at info@meinhaus.caand all notices from us to you will be displayed on our website from to time.
(c) We shall have no liability to you for any breach of these terms caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
(d) If any part of these terms and conditions is unenforceable (including any provision in which we exclude or limit our liability to you) the enforceability of any other part of these terms and conditions will not be affected. If we choose not to enforce any right that we have against you at any time, then this does not prevent us from later deciding to exercise or enforce that right.
(e) These terms and conditions (together with the Privacy Statement and any applicable Additional Terms contain the entire understanding and agreement between us and you in relation to your use of the Site and supersede and replace any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
(f) You may not assign, sublicense or otherwise transfer any of your rights and obligations in these terms to any other person.
(g) These terms and conditions shall be construed in accordance with and governed by the laws in effect within the Province of Ontario.
(h) The parties acknowledge that they have required that these terms and conditions and all related documents be prepared in English. Les parties reconnaissent avoir exigé que la présente convention et tous les documents connexes soient rédigés en anglais.
CONDITIONS APPLICABLE TO HOMEOWNER CLIENTS
(a) Definitions
“Homeowner Client(s)” refers to a person who has entered into a service agreement with MEINHAUS for the provision of home improvement services
“Job Scope” refers to the specific tasks, responsibilities, and expectations MEINHAUS agrees to provide the Homeowner Client
"Project Site" refers to the physical location where construction activities, including excavation, building, and installation, are carried out, as specified in the project agreement
(b) Project Site: Every Homeowner Client is responsible for ensuring a proposed Project Site is safe and compliant with all applicable municipal, regional, provincial, and federal regulations and laws.
(c) Quotes: Project quotes provided by MEINHAUS are prepared based on information provided by a Homeowner Client. Project quotes and estimates are subject to change at the discretion of MEINHAUS for undisclosed material facts, unaccounted-for circumstances, and additional work required. Homeowner Clients are solely responsible for paying any additional sums above the initial quote provided by MEINHAUS.
(d) Changes in Job Scope: MEINHAUS reserves the right to issue revised quotes for changes in Job Scope or conditions associated with a job. The issuance of a revised quote shall not operate as ground for termination of a contract entered into with MEINHAUS.
(e) Failure to Disclose Project Site: MEINHAUS relies on the site conditions and job description provided for by a Homeowner Client in issuing quotes for each Project Site. MEINHAUS retains the right to charge a Homeowner Client for additional fees incurred due to lost time or rescheduling for a Homeowner Client’s failure to provide full and frank disclosure of the Project Site and work required at the Project Site.
(f) Cancellation Fees: MEINHAUS reserves the right to charge cancellation fees on projects cancelled without reasonable notice. Cancellations fees will take into consideration the service provided.
(g) Late Payment Fees: MEINHAUS reserves the right to charge interest and penalties on late payments made.
(h) Change Order Fees: MEINHAUS reserves the right to charge fees for projects which require alterations to the proposed schedule or Job Scope.
CONDITIONS APPLICABLE TO SUB-CONTRACTORS
“Assigned Project” refers to a specific piece of work or activity that has been assigned to a Contractor Client for completion, with defined responsibilities and resources
“Sub-contractor(s)” refers to the individual or organization that contracts with MEINHAUS to perform specific work or services at the direction of MEINHAUS
“Homeowner Client(s)” refers to a person who has entered into a service agreement with MEINHAUS for the provision of home improvement services
"Project Site" refers to the physical location where construction activities, including excavation, building, and installation, are carried out, as specified in the project agreement
(a) Media and Advertising. MEINHAUS retains the right to transmit or post for submission all digital media produced or acquired by a Sub-contractor during an Assigned Project. MEINHAUS retains the right to use any such information in any manner MEINHAUS deems fit (including reproduction, transmission, publication, broadcast, and posting on any media and anywhere in the world) on a free of charge basis. MEINHAUS shall not be subject to any obligation of confidentiality nor be liable for any use and/or disclosure of such submissions.
(b) Conduct. In completing an Assigned Project, Sub-contractors must adhere to MEINHAUS’ Code of Conduct.
(c) Zero Tolerance for Illicit Substances. Sub-contractors that are working on an Assigned Project shall maintain a drug-free and alcohol-free Project Site.
(d) Intellectual Property. The Sub-contractor assigns to MEINHAUS all right, title, and interest in and to any and all intellectual property, including but not limited to patents, copyrights, trademarks, trade secrets, and other proprietary information, created or developed by the Sub-contractor in connection with their Assigned Project with MEINHAUS. This assignment includes all rights, whether created during the Sub-contractor’s work hours or outside of work hours, if the Sub-contractor uses MEINHAUS’ resources or facilities in doing so.
(e) Self-Promotion. Sub-contractors shall not use MEINHAUS logos, branding, trademarks, or other intellectual property for self-promotion without the prior written consent of MEINHAUS.
(f) Non-Solicitation of Homeowner Clients. For a period of five (5) years following the completion of an Assigned Project, the Sub-contractor shall not (except on behalf of or with the prior written consent of MEINHAUS) directly or indirectly solicit any individual or entity which was a Homeowner Client of MEINHAUS or any of its Affiliates for the purpose of providing a service or product to such Homeowner Client which is the same type of service or product offered or provided by MEINHAUS or any of its Affiliates.
(g) Payment Terms. Payment to a Sub-contractor for work performed and completed for an Assigned Project shall be released upon confirmation from MEINHAUS and Homeowner Clients that the Assigned Project was completed to their mutual satisfaction.
(h) Cancellation Fees. MEINHAUS reserves the right to charge a cancellation fee to the Sub-contractor for their cancellation of an Assigned Project or for failure to meet commitments for an Assigned Project.
(i) Delays. MEINHAUS reserves the right to charge late fees and penalty fees for delays caused by and in the control of Sub-contractor.
(j) Independent Contractor. Sub-contractors are independent contractors of MEINHAUS, and neither party is an agent or partner of the other. Neither party will have, and neither party will represent to any third party that it has, any authority to act on behalf of the other party.
(k) Bids for Assigned Projects.
DISPUTE RESOLUTION
Subject to any exceptions specified in these Terms and Conditions, if you and MEINHAUS are unable to resolve any dispute through informal discussion, then you and MEINHAUS agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and MEINHAUS. The costs of any mediation or arbitration will be paid by the unsuccessful party.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
REFUNDS FOR SERVICES
MEINHAUS is not a party or partner to any contract, or agreement which has been facilitated between purchasing consumers and independent contractors. MEINHAUS reserve the right at any time to arbitrate disputes between service providers and consumers, including but not limited to releasing of funds to contractor, where deemed necessary, return of subscription fees, or refunds to purchasing consumers at its sole discretion.
CONTACT INFORMATION
You can contact MEINHAUS by any of the following methods:
Email: info@meinhaus.ca
Telephone: 647-930-9066